Question 1

What are GLP-1 medications?

Accepted Answer

GLP-1 (glucagon-like peptide-1) receptor agonists are a class of medications that mimic a natural hormone in your body. They work by slowing digestion, reducing appetite, and helping regulate blood sugar. They are FDA-approved for weight management and type 2 diabetes.

Question 2

What is the difference between semaglutide and tirzepatide?

Accepted Answer

Semaglutide (the active ingredient in Ozempic® and Wegovy®) targets GLP-1 receptors only. Tirzepatide (the active ingredient in Mounjaro® and Zepbound®) targets both GLP-1 and GIP receptors, which may produce greater weight loss for some patients. Your provider will recommend the best option based on your health profile.

Question 3

Are compounded medications the same as brand-name GLP-1 drugs?

Accepted Answer

Compounded medications contain the same active pharmaceutical ingredient as brand-name versions but are prepared by licensed compounding pharmacies rather than manufactured by pharmaceutical companies. Compounded medications are not FDA-approved, but they are prepared under strict quality standards.

Question 4

How are GLP-1 medications administered?

Accepted Answer

GLP-1 medications are administered as a weekly subcutaneous (under the skin) injection, typically in the abdomen, thigh, or upper arm. Your provider will give you detailed instructions, and the process is straightforward — most patients find it easy after the first injection.

Question 5

What side effects should I expect?

Accepted Answer

The most common side effects are nausea, vomiting, diarrhea, and constipation — especially when starting or increasing your dose. These typically improve over time. More serious but rare side effects include pancreatitis and gallbladder problems. Your provider will discuss all potential risks with you.

Question 6

Will I lose muscle on GLP-1 medication?

Accepted Answer

Muscle loss is a common concern with any weight loss approach. Patients are encouraged to combine GLP-1 treatment with adequate protein intake and resistance training, which research shows can help maintain lean body mass during weight loss. Your provider will guide you on lifestyle habits that support your results throughout your care.

Question 7

How does RxVigor work?

Accepted Answer

RxVigor is a telehealth platform that connects you with licensed physicians who specialize in weight management. You complete an online health assessment, a physician reviews your information, and if approved, your compounded GLP-1 medication is shipped to your door monthly.

Question 8

Is RxVigor a legitimate medical service?

Accepted Answer

Yes. RxVigor works exclusively with licensed physicians and accredited compounding pharmacies. All prescriptions are issued by state-licensed healthcare providers following a proper medical evaluation. We comply with all applicable telehealth regulations.

Question 9

Which states does RxVigor serve?

Accepted Answer

RxVigor currently serves patients in all 50 states. During your intake assessment, you will be asked for your state of residence to confirm eligibility. Some states have specific telehealth regulations that may affect service availability.

Question 10

Who are the physicians at RxVigor?

Accepted Answer

RxVigor partners with board-certified physicians and nurse practitioners who are licensed in your state. All providers are experienced in weight management and telehealth. Provider profiles are available upon request after enrollment.

Question 11

Is there an age requirement?

Accepted Answer

Yes. RxVigor’s programs are available to adults 18 years of age and older only. We do not provide GLP-1 therapy to minors.

Question 12

How much does RxVigor cost?

Accepted Answer

The Semaglutide Program starts at $249/month and the Tirzepatide Program starts at $349/month. Both programs include medication, physician consultations, unlimited provider messaging, and free shipping.

Question 13

Do you accept insurance?

Accepted Answer

Currently, RxVigor does not accept insurance. Our programs are priced to be accessible without insurance. We offer 15% discounts for students, military and veterans, government employees, teachers, first responders, and healthcare workers. Discounts are verified by our team within 1–2 hours and cannot be combined with other offers.

Question 14

When am I charged?

Accepted Answer

You are charged on the day you start your program, and then on the same date each month. Your subscription renews automatically until you cancel.

Question 15

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. HSA/FSA cards are accepted for eligible programs.

Question 16

Is there a refund policy?

Accepted Answer

If your provider determines you do not qualify for GLP-1 therapy, you will receive a full refund. Once medication has been shipped, refunds are not available. Please contact support@rxvigor.com for billing questions.

Question 17

How long does shipping take?

Accepted Answer

After your prescription is processed (1–2 business days), your medication ships via priority mail and typically arrives within 2–3 business days. Total time from approval to delivery is usually 3–5 business days.

Question 18

Is shipping really free?

Accepted Answer

Yes. Free priority shipping is included with every monthly subscription. There are no additional shipping charges.

Question 19

How is the medication packaged?

Accepted Answer

All shipments are discreetly packaged without any medical branding on the outside. Medications are temperature-controlled during transit to maintain potency and safety.

Question 20

What if my package is lost or damaged?

Accepted Answer

Contact our support team at support@rxvigor.com. We will work with the pharmacy to replace your medication at no additional cost.

Question 21

Who qualifies for GLP-1 medications?

Accepted Answer

Generally, GLP-1 medications are appropriate for adults with a BMI of 27 or higher (with at least one weight-related health condition) or a BMI of 30 or higher. Your physician will make the final determination based on your complete health history.

Question 22

What conditions disqualify me from GLP-1 therapy?

Accepted Answer

You may not qualify if you have a personal or family history of medullary thyroid carcinoma (MTC), Multiple Endocrine Neoplasia syndrome type 2 (MEN 2), active pancreatitis, or severe kidney disease. Pregnancy and breastfeeding are also contraindications. Your provider will review your full history.

Question 23

Can I take GLP-1 medications with other medications?

Accepted Answer

GLP-1 medications can interact with certain drugs, particularly insulin and other diabetes medications. During your assessment, you will list all current medications so your provider can evaluate any potential interactions.

Question 24

Do I need lab work before starting?

Accepted Answer

Lab work is not required to start your assessment. However, your provider may request recent lab results or order labs as part of your evaluation, depending on your health history.

Question 25

How do I contact my provider?

Accepted Answer

Once enrolled, you can message your provider directly through your secure patient portal at any time. Our providers typically respond within 24 hours on business days.

Question 26

How do I cancel my subscription?

Accepted Answer

You can cancel at any time by emailing support@rxvigor.com or through your patient portal. Cancellations made before your next billing date will stop future charges. There are no cancellation fees.

Question 27

How do I update my billing or shipping information?

Accepted Answer

Log in to your patient portal to update your billing or shipping information. Changes take effect on your next order.

Question 28

What if I have a medical emergency?

Accepted Answer

If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. RxVigor is not an emergency medical service and cannot provide urgent or emergency care. Do not use the patient portal or messaging system for emergencies.

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About GLP-1 Medications

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